Privacy Policy

Last updated: Aug 13, 2025

At TrueVal, your privacy matters. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our business valuation platform and related services.

1. Information We Collect

  • Personal information: Name, email address, phone number.
  • Business information Company name, industry, and business details.
  • Financial informationRevenue, expenses, assets, liabilities.
  • Account information Login credentials and authentication data.

2. How We Use Your Information

We use your information to:

  • Deliver and improve our services
  • Process business valuations
  • Communicate with you (e.g., support, technical notices, updates)
  • Analyze usage to enhance platform performance
  • Facilitate payments, invoicing, and account-related activities
  • Develop new features and tools
  • Protect platform integrity and enforce our terms

3. Information Sharing

We may share your information in the following scenarios:

  • With Service Providers: Third parties who assist in operating the platform
  • Legal Requirements: If disclosure is required by law or legal process
  • To Protect Rights: In case of fraud, policy violations, or risk to users or TrueVal
  • Business Transfers: In mergers, acquisitions, or asset sales
  • With Your Consent: Including when directed through our reseller network

4. Storage of Payment Information:

TrueVal may store necessary transaction data such as valuation amount, plan selection, and billing history for operational, reporting, and support purposes. Actual payment processing is managed through secure, third-party payment gateways compliant with industry standards.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your data. While we strive to secure your information, no system is completely immune from risk.

6. Your Choices and Rights

You may:

  • View and update your account information
  • Request the deletion of your account and data

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with the updated effective date. We may also notify you through email or in-platform messages when appropriate.

8. Contact Us

For privacy-related questions or requests, reach out to:legal@trueval.ai